Privacy Policy

Last updated: 8/18/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information:

  • Name and contact information (email, phone, address)
  • Payment information (processed securely through Razorpay)
  • Account credentials (username, password)
  • Purchase history and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your account and orders
  • Provide customer support
  • Improve our products and services
  • Send you promotional communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

  • Service providers who assist us in operating our website and conducting business
  • Payment processors (Razorpay) for transaction processing
  • Shipping companies for order delivery
  • Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure database storage with Supabase
  • Regular security audits and updates
  • Access controls and authentication

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request a copy of your data
  • Restrict or object to certain processing activities

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: walltouch9@gmail.com
Phone: +91 8464 831 832
Address: Plot no:182, Kukatpally, Hyderabad, Telangana, India